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Name: Melissa

About Me

Countries Visited (not including Turnarounds): Australia, Austria, Azerbaijan, Belgium, Bosnia & Herzegovina, Brazil, Canada, China, Czech Republic, Denmark, Estonia, Finland, France, Germany, Ghana, Great Britain, Greece, Iceland, India, Italy, Japan, Kenya, Latvia, Libya, Lithuania, Malaysia, Malta, Mauritius, Moldova, Monaco, Morocco, Netherlands, New Zealand, Nigeria, Norway, North Korea, Philippines, Romania, Russia, Singapore, Senegal, Serbia, Seychelles, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Tanzania, Thailand, Tunisia, Turkey, Uganda, United Arab Emirates, United States, Vatican City

My Perfect Day in -
London | Perth | Sydney | Melbourne

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http://tampaxtowers.blogspot.com/atom.xml

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tampaxtowers[at]gmail[dot]com

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@melissaecholima

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Airline Crew.net
Airline Uniforms
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Seatguru - Most Comfy Seats On Any Airline
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pprune.org - Pilot's rumour network

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Kangaroo with a Sweet Tooth
Kronicles of Kris
The Adventures of Alle Malice
Joel's trek across Asia/Europe in a Hilux
Phil's Wine Site

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Tray Table
Airboy
Lifehacker
I Can Has Cheezburger
The Flying Pinto
Girl on Raw
Things Bogans Like
Bobby at Up, Up and a Gay
Straight Guy in the Queer Skies

Credits -
Skin by Falter
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Latest Updates
Friday, August 24, 2012
Well I've just arrived from my short trip to North Korea, and honestly, there is no way I can describe the tour briefly, so what I've decided to do is write a series of posts on the trip, especially considering it is highly unlikely that I will ever fly there again (then again, Dubai is a twinned city with Pyongyang, so there is a 0.0001% chance this could change...) And taking into consideration the 'Avgeek' demographic likely to read this blog, I thought it was only fitting to start off with a post dedicated to Air Koryo, the national airline of the Democratic People's Republic of Korea.


Exterior of the Air Koryo Tupolev 204-300. I was on the same aircraft both into and out of Pyongyang

Boarding. Once we got off the airport bus everyone whipped out their cameras and took photos. Well not everyone - about 3/4 of the passengers.


Boarding the flight. With white gloves to stay classy.


If you weren't already aware, Air Koryo is the only airline currently rated as a 1 star airline by Skytrax, and has been for quite a few years. There are some things that they mention that I completely understand (the lack of a website, for example), but generally I had no problems flying with them. The toilets were clean, my luggage arrived in one piece, I had something to eat on both sectors - I've seen and heard of worse things happening on some low cost airlines.


The toilet pics I took on the Pyongyang-Beijing sector, and I cannot tell you all how glad I was to see toilet paper after a week of using squat toilets with no running water, soap, paper. Nothing. What I love even more is the bin is pedal-operated - I wish we had this on our airline...


Air Koryo Sick Bag

The food was surprisingly edible too, well on the trip to Pyongyang anyway.

 
This was the meal from Beijing-Pyongyang, which was actually provided by caterers in Beijing. There was a (stale) bread roll, cut fruit in syrup, cold chicken nuggets served with soy vermicelli, breaded trout, and the hot meal was a curried beef and potato dish with white rice.


The meal from Pyongyang-Beijing was a little less exciting, a sandwich made from a sugared bun with a lettuce leaf and a chicken mince patty. 


The in-flight entertainment on the Tupolev was the ceiling TV types, and it showed footage from the Korean Central Television channel. On the journey over it showed some documentary about foreign kids visiting the DPRK; on the way back it was showing karaoke. I was slightly disappointed that no one broke out into song.

So some of the things worth noting compared to what I read on Skytrax
  •  We were all mixed - the Westerners, the Chinese and the North Koreans were not separated into sections.
  • The flight attendants were all seated for take off and landing, though I have heard that on the Ilyushins the flight attendants have to stand in the galley holding onto handles for the critical phases of flight.
  • I have heard rumours of both operating pilots leaving the cockpit at the same time, and on the flight from Pyongyang to Beijing you could imagine my reaction when I saw, what looked like, both pilots walking through the cabin talking to passengers. There was a Chinese man in front of me and one of the 'pilots' spoke Mandarin, and it was only then that I saw on their ID that they were in fact cabin crew, to my relief. No wonder passengers get confused - the male cabin crew also wear stripes on their shoulders, 3 and 4 stripes, which would normally designate the First Officer and Captain respectively.

Up until the landing into Beijing I would have been the first to boast about feeling very safe flying with Air Koryo, however well into the descent stage the call bell went off in my row - I certainly didn't push it, and the guy in the window seat was asleep. The stewardess came over and asked what the call was for, we woke the guy up and he said it was a mistake. He still didn't move his elbow and the bell kept going off, so the stewardess kept coming up to our row to tell him to stop. This must have happened 5 times, and it wasn't until we were actually above Beijing Capital Airport (ie. you can see hangars, cross runway approach lights, the airport perimeter etc. from the windows) that she went back down to her seat. Surely if you know the call bell is a mistake the first 4 times you would simply remain seated for a crucial part of the flight and worry about your own safety rather than an annoying chime? At least for our airline we do a mental safety review for each landing and take off, I guess this is something they're still to adapt at Air Koryo.

Having said that, I was still pleasantly surprised with the airline. I honestly don't believe it would it be worthy of its reputation as the only 1 star airline in the world. 2 stars, maybe :-)

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6 comments
Saturday, January 07, 2012
I love my Paris trips. If I'm not catching up with Ben, then I'm either shopping at Galleries Lafayette, having a browse at Collete to see what the hipsters of Paris are into, or just taking a short stroll around the Tulleries for some fresh air. It's one of these layovers that, unless the city is closed down for, say, Christmas, then I always make the epic journey from the hotel to the city for a few hours. It's worth the money. I can't mentally cope well trying to save on allowance eating pot noodles in my room when I'm in Paris.

One of the downsides to having a layover in a renowned 'world city' is that the traffic can be unreliable, and so the airline has us stay in a hotel at the airport, rather than where the action is. Well not *at* the airport, we're housed in a hotel in a village called Roissy, about 5 minutes from the airport, and it seems this is a specific hotel village, as there are some 30 hotels alone staying in Roissy. Not many stand alone restaurants in walking distance, but lots of warehouses and single storey office buildings. Horrible to go running as there is no clear footpath.

To get to the city we have a few options. The hotel has a shuttle bus service where you pay 5 Euros each way to go to the city and back. Which would be nice if the timing was better - the trip from the city back to the hotel has us arrive after our wake up call - so that isn't an option. There's a shuttle bus from the hotel to the airport, after which you can either take the Roissybus to the city, or take the RER train and then the metro to the city. I usually take the last option (RER & metro), as you very rarely wait more than 8 minutes for a RER train, and you rarely wait more than 4 minutes for the next train to appear on the Metro line. I like to have complete control over when I arrive and when I leave Paris, particularly when it can mean the difference to getting a few hours of sleep before pick up, and not even making it to your pick up on time.

So just the other day I had my Paris layover. Got to catch up with Ben. Got to do a little bit of sightseeing. Even managed to do a bit of shopping. When it came to making the trek back to the hotel from the Bourse I was well and truly shattered. I didn't really pay much attention to where I was standing or seated, once I got on the RER Blue line I was in my own little world.

So at one point (at Aulnay-sous-Bois I think) I looked above me to figure out how far there was to go on the journey, and saw this...



The metro map, with seemingly fresh blood stains. Was I shocked? Just a little. Was I surprised? Not at all. Most of the Parisian crew that we fly with are more than willing to tell you that both the RER Blue and the RER Green lines are some of the most unsafe lines you can possibly take in the city. Most of them take either a taxi or get family and friends to transport them around the city during their layover. The rest of us are left with the dodgy RER train. It made me wonder, especially since it was so high in the carriage, what on earth happened? Nothing that I could see around me was stained, so it had been cleaned since I had boarded. Was someone punched? Stabbed? Shot? Suffering from a projectile nose bleed?

I think I might take the Roissybus from now on...

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7 comments
Friday, December 30, 2011
It’s been quite a 2011 for me I must say. I feel as though this year I’ve seen change between becoming someone who has been here for ‘just a few years’ to ‘an experienced Dubai resident’. And I know it's somewhat of a cliche here in the blogging world, but I thought I'd do a summary post all the same.

Celebrating 5 Years


In February the blog hit the big 5 year mark. I didn’t think I’d even last 5 months. Many other blogs from others in this industry (some even from the same airline) pop up and disappear, and I never thought in the beginning that this was something I’d stick to. But the support from readers just blew me away and ultimately kept me going.

The Formspring Account

This blew up in size more than I could have ever dreamt of. The idea behind it was that people would ask me questions, then it would give me a few ideas as to what to write for my next post. Some of them did (The airline catering post is a great example) but mostly it’s a quick way for me to interact with you guys, as I really procrastinate with the email account nowadays.

The airline

Well they found out about the blog. Which as you can imagine led to a "Oh S**t” moment. But it also led to...

The Geneva Inaugural


Which was certainly an experience! A tough flight, both sectors full of management (including the President of the Airline) and non-stop posing and smiling. I must have done the Arabic Coffee service 5 times out of Dubai just so this one lady with a video camcorder could get the shot correct. The atmosphere amongst the crew was simply amazing, from the Captain to the Purser to the most junior Grade II. We were also invited to the gala dinner held on the same night we landed, the first ever inaugural crew to be invited, and we felt like celebs dressed in our cocktail gear, walking down a red carpet, wine and dined on the airline’s expense, which I have never experienced before. Mostly, especially in my old job at PCEC, I was the one serving the people who were wined and dined on their employee’s expense. We were lucky if we even had more than one choice at the buffet in the staff kitchen, let alone a 3 course meal. An amazing meal at that.

My inner 15 year old self almost squealed when I found out that Westlife were going to perform at the gala, and I even got to share the stage with them at some point! Talk about a good layover!

New Layovers


Geneva aside, I also operated flights to Amsterdam, Guangzhou and Copenhagen for the first time. Amsterdam was spent catching up with my mate Amy from my uni days, and Guangzhou was spent sleeping. Guangzhou was one of those unique Flight Attendant moments where you wake up in a strange bed and look around the room, think "Why am I not in my room?" then check the hotel stationary to find out where you REALLY are. And you all know what happened in Copenhagen...

Run Run Run...



The ultimate goal that I set myself for 2011 was to turn running from an occasional treadmill thing to a proper habit, and I’ve more than exceeded that this year. I never ran outdoors until I bought some sneakers during the Black Friday sales in New York, and I also bought a very basic pace monitor as well. It was probably the most motivating thing I could have done to kick my fitness into gear, and slowly but surely I started running more and more until it grew into an almost obsessive thing. First it was buying a new pair of Capri pants as my old ones were chaffing along the side seams. Then some good sports bras. Then more exercise pants and tank tops. Then a Garmin Forerunner for my birthday. Then it was trying out different recovery drink formulas and gels and energy bars that I would bring over from the US. Throughout all this I was pouring over my training log, seeing what was happening during my ‘off’ days, whether there was a correlation between poor running performance and lack of sleep, lack of good diet, too many flight hours. I love looking at the statistics and seeing how far I’ve come from a year ago, and I also feel that I’ve had less colds as well since taking it up and I have more energy during the morning and during flights as well, even night flights! Right now I’m booked to run my first ever 10km race at the Dubai Marathon, and whilst I don’t imagine myself having a cracking time, if I can just complete it it’ll mean the world to me because I know that I’ve come a very long way from what I was a year ago (running the 3km and getting beat by some very fit primary school kids), let alone from when I first moved here never having done any gym time before.

New Places Discovered





I don’t know why I didn’t do this more often – whenever I saw 4 or 5 days off in the roster, to book a mini holiday to Europe, somewhere I hadn’t been before. Riga, Reykjavik, Bergen and Vilnius. I had a ball, and took some great photos; I just hope I can do the same in 2012.

Eurovision - Dusseldorf 2011



By far the highlight of my year. I got to catch up with the friends that I made in Oslo and saw the rehearsals, went to the parties, hung out in the Press Centre, met some of the performers and had a great time. I’d love to repeat the experience in Baku, especially since I haven’t been to Azerbaijan before, but it’s looking somewhat unlikely at this stage so I guess I’ll just have to reminisce about my great week in Dusseldorf.

Looking forward to 2012

So what of 2012? Well I'm not going anywhere, this job is just too good to leave! But I have decided to bite the bullet and finally try to get my driver's license. I know I have lived quite well without it for the past 6 years here in Dubai, and could get around very easily with public transport when I was in Perth, but its been 10 years now since I first took my driving test in Perth and caught air over a roundabout, which scared me a bit. I think I am ready to take it on now. There will be frustration, there may even be tears, but I know this is something I have to do sooner or later and I may as well try it now.

On that note, I hope everyone had a wonderful Christmas (or other applicable holiday) and that you all have a wonderful New Year! :-D

Geneva photo credit to S. Perez

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4 comments
Thursday, November 24, 2011
Well after a short absence due to training college draining most free time I had, I'm now back to blogging and Formspring. I just got my December roster, and whilst I got New Years Eve off, I'm sure I'll be working the 1st, so no partying for me this year. Christmas I'll be working, which I actually wanted, so it isn't so bad. Probably best for me to avoid eating a massive turkey dinner drenched in gravy with roast potatoes and vegies anyway...

We airlines get a really bad reputation when it comes to our food, and whilst this may have been true, say, 20 years ago, having been around airline food constantly over the last 6 years I think this is now unwarranted. There are some things that we cater that are just plain difficult to present to customers as intended by our chefs.


The worst, at least for me, is pasta. It is a dish that pleases the majority of customers – if you make, say, a spinach and ricotta cannelloni, it can please both the omnivores and vegetarians we have, unlike other vegetarian meals such as a tofu stir fry – so because of this even if you don’t see it in Economy that often you will very likely find it in both Business and First Class on almost all our flights. But even if I heat up a pasta meal for 10 minutes less than the recommended time, if there isn’t enough sauce provided (or in the case of First Class, where the sauce is heated separately from the pasta itself) it almost always comes out dried and disgusting. 'Al dente' doesn’t exists in the airline catering vocab. Rice is also notorious for coming out of the oven all dried out, though, if you have a good company packing the meals, all it takes is a cabbage leaf on top of the rice for the moisture to remain.

The test of a good galley operator is a breakfast service. If the meal has eggs in it, then there is a great chance that the eggs can overcook and be horrible to eat or even look at. With egg dishes, including, but not limited to, Omelettes, Scrambled eggs, Fried Eggs, Poached Eggs, and Frittata, if you overcook the meal, the egg portion can turn into a horrible grey-green colour. I guess it’s the same process which gives hard boiled eggs that horrible sulphur-grey ring around the yolk. Omelettes and Frittatas can be quite hardy to this problem, but I have seen it happen, mainly in Economy Class when the service can take a really long time in a 2 class configuration aircraft. Scrambled eggs are the worst – with this dish there is not a lot of buffer between heating them to food safety acceptable temperatures and then overheating them to the grey stage. Soft poached will almost always turn hard poached on board and it takes a galley operator with true skill and lots of experience (and properly working ovens) to have both a hot dish and a runny yolk.

We’re under a lot of restrictions on the aircraft when it comes to food preparation. Nothing can be cooked on board from its raw state. Even in First Class, with Dine-On-Demand service, which is slowly becoming standard on most 4 and 5 star airlines, when you’re served Chicken Breast, Beef Fillet, Fish Fillet, Rack of Lamb, whatever it is, must be cooked first on ground, then flash chilled at the catering facility, then loaded on board still chilled. Beef steaks in particular cannot be cooked to order – sometimes in First Class a passenger may ask for a medium-rare steak, after which we have to apologise and explain why this isn’t possible, to avoid their eventual disappointment after cutting into a well-done steak.

So having said that, I was quite surprised when, on my recent flight from Frankfurt to Dubai, I tucked into a crew meal and saw that the steak was actually pink inside. ZOMG! A pink steak! How could this be? To those of us in the industry, and to those frequent flyers, this is an extremely rare occurrence, so rare in fact I had to take a photo as proof.



And I’m sure those of you who are not as familiar with airline catering as we are will probably think “Pfft, so what, it’s a pink steak”. But take my word for it - this here is worth the photo. In almost 6 years of being subject to aircraft food, this was probably the best meal I’ve ever had on board (passenger meals included) which is somewhat sad.

And so, to follow up, here is my mini-guide to aircraft food. I had someone ask me on Formspring what I would recommend to eat on board a full service airline. To be honest, I would treat airline food like you would fast food. If, for example, you eat McDonalds/KFC/Dominos only once every 2 weeks, then treat aircraft food as your junk food fix. It certainly has the salt, sugar, preservatives and calories to be equal to them. It’s very hard to diet on the aircraft – you’d have to bring your own food almost every time, and with the LAGS rule in place is isn’t a viable practice for everyone - you’re better off choosing items off the menu based on taste, and putting it down to your 'cheat meal'.

If you have any dietary requirements, such as Vegan, Diabetic etc then most airlines cater for this, and you do get served first on the aircraft, but if you do order it with your ticket then please, please eat it on board. I remember one flight I did to Melbourne where a group of about 8 over 50’s all ordered different special meals. One Fruit Platter, one Asian Vegetarian, one Bland meal, one Low Sodium, one Oriental meal etc. But when we served all of them their food and they saw what was on their tray, they suddenly wanted a regular meal. We asked them why did they order a special meal if they weren’t in need of a Bland Meal/Oriental/Fruit Platter etc? They said they wanted to see if they would get served before everyone else on the plane. We had to tell them that we couldn’t give them a normal meal – it just isn’t fair on those passengers who didn’t order a special meal to be given zero choice, or worse yet, to be given a special meal when they haven’t even requested one. If they simply asked us during the flight whether the special meal requests get to eat first we would have had no problem telling them. It’s not a secret by any means.



THE TAMPAX TOWERS GUIDE TO AIRCRAFT FOOD

Breakfast –

BEST – Stick with a continental breakfast if you can. Fruit, cereal, museli, yogurt and bread, with a glass of OJ, a Virgin Mary or Black Tea. If there’s a cold cuts selection then this is what I’d recommend. I’ve never had a bad continental breakfast, not on my airline or Lufthansa.

IF YOU NEED A HOT MEAL – The mixed grill option is a somewhat ‘Aussie’ thing, but it holds up the best out of all the breakfast options I’ve eaten/served. Also if there is a ‘regional option’, such as Congee on Far East Asian flights, Nasi Lamak on a South East Asian flight, or Aloo Burji/Palak Paneer on a South Asian flight, then this is usually very good.

ACCEPTABLE – Pancakes. They’re usually served with some sauce, compote or reduction of some kind, so not only do they have decent flavour but they also don’t taste THAT dry on the tongue. Even if it doesn’t come with a special sauce on the side, most breakfast trays on airlines have portion control packets or jam or marmalade which serves as a decent alternative. If you don’t have an issue with the sugar content, then this is what I would recommend.

MEDIOCRE – Waffles (always super soggy, esp when served with sauce/compote). Taste is OK though.

IF YOU ABSOLUTELY MUST HAVE EGGS – Omelettes or Frittata. I would recommend the Frittata over the Omelette option though as it tends to be more ‘meal’ like. I can honestly say I have never ever had a nice Omelette on a plane, ever. But then again I believe that they should be super moist and somewhat runny in the centre, which is not possible to do on board. Frittata is always better.

AVOID IF YOU POSSIBLY CAN – Fried Eggs, Poached Eggs, Hard Boiled Eggs and Scrambled Eggs. The exception with Scrambled eggs is if you are flying First Class on a Dine-On-Demand service airline, but you’d be hoping the galley operator knows what they’re doing. Just like your home oven has ‘hot spots’ and uneven temperatures, the aircraft ovens are very unpredictable (especially with so many aircraft, you can’t keep track of which aircraft has good ovens and which has bad), so it’s not uncommon to see overcooked scrambled eggs go out into the cabin.

Lunch and Dinner –

BEST – Curries and Stews. The reason why you see this as one option on most flights is that they preserve the best. The meat is usually very tender, boneless, and very flavourful. I would also class meat pies and hotpots in this category as well. They can be a little too salty sometimes, but even then they win hands down over the other options you're likely to be offered.

ACCEPTABLE – Fish. I don’t know what method catering companies use to cook fish, but I suspect they either poach or steam the fish. It is almost always served to the passenger super moist. I don’t even like eating fish, but I have to admit that on board its actually quite tasty. Maybe my tastebuds are messing with me.

HIT AND MISS – Beef Steak, or a Chicken Breast. Most of the time they’re overcooked, very dry, if they’re served with sauce there is never enough. Hence why a crew meal steak made me snap-happy with the iPod.

AVOID – Non-fish seafood. Prawns, Calamari, Scallops, Lobster etc. Almost always overcooked. Some catering stations don’t even remove the vein from the Prawn. Even though it may be dressed very well, or served with a nice fresh salad, the gritty after taste is just nasty.

AVOID LIKE THE PLAGUE – Sushi. We have this on our Japanese flights, and whilst I haven’t done one in a very long time, I am, quite frankly, embarrassed to serve the sushi onboard to our Japanese passengers - Especially the Economy Class sushi. Everytime I’ve tried it the rice is undercooked, there’s no rice vinegar mixed in, the seaweed is super dry and flaky. All the fish has to be cooked anyway so it’s not even proper sushi. It may look somewhat appetising but take it from me – you’re better off having it on ground.

Have any thoughts on airline catering? Agree/Disagree with the above? Let me know in the comments section :-)

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7 comments
Monday, October 17, 2011
I thought I was lucky at the time. Only 5 days after launch of the route, I was rostered to operate Copenhagen. It was to be the highlight of what was an undesirable roster – no where I bid for, 3 turns, the 5 days off before my leave that I requested were not granted, wheras others in my bid group who were less senior than I was were granted the days off they requested. I was going to be missing out on the Reykjavik marathon, and I wasn’t happy.

I guess the first problems were that it was overbooked in Economy, so with an originally empty First Class this was expected to fill up quite fast. We arrived at the aircraft to discover that we were catered 8 out of a possible 12, but the ground dispatcher told us to be expecting a full house. As the galley operator for the flight, this is quite frustrating, since the catering personnel has to load the new catering by hand, and on the Airbus 330 there isn’t a lot of room left in the chillers for the dine-on-demand top up. Maybe back when we bought the aircraft and it was a scheduled full service the galley was useable, but with both breakfast and lunch for dine-on-demand it is just unworkable with a full cabin.

When everyone boarded, we saw that about half of the passengers were upgrades, and the other half staff. Pilots, to be specific. When staff travel they’re not permitted to use the lounges in the terminal, so almost all of them will eat on the plane. The upgrades would have all had J/C lounge access, but after finding out they had First Class boarding cards, they ordered what they were not normally entitled to otherwise, such as the caviar and the Dom Peringnon. I take a lot of pride in serving our caviar – but the plating is extremely problematic and chews up a good 10 minutes of a single crew’s time just to make the plate look first class standard. Every single passenger ordered the caviar, some ordered seconds, 6 did so at the same time, and it really felt like I was working at McDonalds, but instead of compiling burgers I was plating caviar worth almost 100 USD a tin.

The service just didn’t stop. The only time I had to sit down was in the cockpit waiting for the pilots to get their tray table out whilst I held their meals. We didn’t have time to eat, we didn’t have time to pee. It was probably the hardest I’ve worked in First Class in the last 2 years.

After the flight had finally ended, all I wanted to do was just lie in bed with the duvet over my head and emerge only for the wake up. But then I thought, at the very least, I should shop for groceries , so I went to the nearest supermarket. On the way back I saw some bicycles parked outside the hotel available for hire, thought ‘I may as well’ then went for a bike ride around Copenhagen. I was so pleased afterwards that I did, the fresh air really lifted my mood. I took a few photos, nearly crashed the bike a few times, but you’ll have to excuse me for the lack of photos and detailed labelling as I was still recovering from that spirit-defeating flight.

Church of Our Savior - Love the spiral on top.

Christiansborg Palace



Central Train Station


Entrace to the Tivoli Gardens.


Copenhagen Town Hall & Square. At the time there was a fashion show being held inside as it was Fashion Week.


Kunstmuseum


Later on in the evening when I was on my way back to the hotel on the hire bike I saw a massive gathering of people along the Kalvebod Brygge - What seemed like almost 1000 people donned their roller blades and roller skates, and with boomboxes in hand went for a sunset skate. Very cool.

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6 comments
Monday, June 06, 2011
Well for those of you who follow me on Twitter, or Formspring would know, it was my Birthday yesterday. One of the downsides of this job is that since planes take off 24 hrs a day, 7 days a week, 365 days a year, you do not get Christmas off, nor Easter, not even Eid, and it’s inevitable that you’ll have to work on your Birthday. I’ve been lucky in the past, I’ve either had the day off in Dubai, been on a Perth layover, or had a great layover with crew, but this time I was lumped with a Red Eye turnaround flight to Hyderabad. And of course, it was paired with a Geneva that I didn’t want to swap (nor could swap – it was the inaugural flight!) and a day off, and my roster was so packed that giving away that one day off would make my roster ‘illegal’. I was operating the flight whether I wanted to or not.


In hindsight, the circumstances weren’t too bad. The crew were amazing and did their best to cheer me up - they even bought me a bracelet from the On Board Duty Free. Our cabin was actually booked to be a Business Class cabin, which made the turnaround service for us in First Class much easier. The timing of the flight was such that it was completely dead inside the Terminal, and even more dead in the Business Class lounge, so many of our passengers tend to eat there in preference to stomaching the aircraft food and spend the flight sleeping instead. So it wasn’t that bad. In theory...

The most horrific part came much later. It didn’t really affect me – I barely went down to the Economy Cabin. As the Birthday Girl I was spared the trip to Economy to help out, and we were full up the front so I couldn’t have gone down even if I wanted to. Whilst on ground in Hyderabad the Purser told me that there were 12 Economy seats that passengers had urinated on. They just...peed in the seat. And not told the crew until we all found out on ground and everyone had disembarked. Grown adults, who were very likely intoxicated, who were happy to walk off the aircraft with urine-soaked pants. Unbelievable. I don’t think I’ve ever felt so mortified in my life.

I guess I could understand it if there were young kids who had done this that had a history of bedwetting. Or even someone elderly who may have been suffering from incontinence. Or even if it was turbulent and the constant shaking of the aircraft made this more likely, and possibly prevented people from reaching the lavatory for long periods of time. But this was not the case. These men (and after asking the door operator that was there for disembarkation, it was grown men who had the tell-tale crotch patch) had started drinking at one of the airport bars, gotten semi-sloshed, asked the crew for another drink and couldn’t handle anymore. I find it hard to believe that they could walk onto the aircraft completely sober and become so drunk in such a short period of time purely from what was served from the aircraft bars – the flight simply isn’t long enough, nor the service quick enough for that to happen. What would be most likely is if they bought their ‘Walking Johnny’ in the Duty Free in the terminal and drank it on the plane. This is what happened on my infamous Moscow flight, which was 1.5hrs longer and even then we saw only one guy walked off who had peed his pants. But 12 grown men urinating on the seat mid-flight must be an industry record surely...

It should be noted that we do carry seat covers on board. I mean, we have passengers who are motion sick and stain the seats every now and again, so this would need to be changed for the next sector, regardless as to whether it’s a turnaround or a layover. But we only stock 10 seat covers on the aircraft at any one time, so 2 seats on an overbooked flight were still wet by the time the cleaners were finished. We asked the ground staff to block the seats from sale but after the boarding had finished I looked at our passenger list and it said 54 in Business Class and 183 in Economy Class – Not a single seat was blocked from sale and every seat on the aircraft had someone’s behind on it. The strangest part of the whole day, for me anyway, was that neither one of the 2 passengers made a complaint of a wet seat. Simply unbelievable.

Aside from that, the flight wasn’t too eventful. The Captain said he was going to hire a Hyderabadi stripper for me for my Birthday, which made me laugh a little. I’ve never been one for strippers, so I had to pass. After hearing of the horror occurrence in Economy all I really wanted for my Birthday was to chill out at home for the rest of the day, complete with a VERY long bath. With a shower in bleach to start off with.

Image from here.

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Sunday, May 01, 2011
Greeting from my favorite breakfast hangout in Johannesburg - Tashas!


And I can tell you I'm really glad to be here after doing the unthinkable - No Show for a flight. Five years of working hard to keep a great personal record has now gone down the drain due to a small misjudgement of one day.

I know how it happened. After swapping onto the Perth flight I'd reduced my days off after the BKK-SYD from 2 days to one day, and since the Perth trip took up the same number of roster days as my original London trip I thought I had increased my number of days off afterwards from 2 to 3. It was really an increase from 1 day off to 2. Confused yet? I don't blame you.

So on my 'third day off' I saw my batch mate post on Facebook how stoked he was at getting such a great May roster, and immediately I went to the crew portal to see what the Scheduling Gods had granted me. To my horror I saw that instead of the trip number for Johannesburg the next day, I had instead AB/CU/CU. AB means Absent, CU means "Can Use", which are essentially short term reserve days. My stomach went into knots - not only was I no-show for the flight, it was a flight I actually liked! No breakfast at Tashas, no 50dh slab of Prime Rib with Baked Potato, Creamed Spinach and Gin and Tonic! It wasn't as if I no-showed for a Red-Eye Male turnaround.... Worse still was that I realised I no-showed a whopping 3 hours after the flight took off - much too late to put on the uniform and 'sign in' at work and then feign lateness.

I wrote to my manager after calling the office, and because it was a total no-show for the flight, and not just an absent for being late, I was now facing a verbal warning. Me? A Verbal Warning? But that only happens to the Zinc-clubbing set, not to me! He said that I didn't have much to worry about, just to be good for the next 6 months, but still, anything can happen in 6 months. Who knows if a passenger is having a stroppy day, sees my name badge and want to include my name in a complaint form without telling me?!? Then the verbal warning turns into a written warning and that changes everything...

So yes, a little stressed right now, and even though I had another Johannesburg flight straight after the one I missed, it still bothers me. Not really a nice way to spend Easter.

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Friday, April 22, 2011
So every now and again I have one of those days where I'm more absent-minded than normal. I guess it doesn't help things that in the 2 hrs I set aside to get ready for a layover, only about 20 minutes is spent packing. I can't start packing the previous night as I tend to forget things from my mental checklist. The list has a tendency to chop and change, and the items don't go in the case in any particular order, but in a strange way if I leave things to the last minute I usually get everything in there. I sometimes get this uneasy feeling I've forgotten something when its too late - usually when I'm on the bus headed for the aircraft and it isn't until I open the case again at the outstation that I realise what it is.

I've had before forgotten to pack shoes (easy - just use work ones) my toiletry bag, also easy - but very unpleasant as you're forced to use body lotion as a facial moisturiser and struggling to find an alternative for roll on deodorant, which might not be needed in flight but is definitely needed when you land back into Dubai in 40 odd degree heat. For me the make up bag is the worst to leave behind, as this is a grooming requirement and super costly to replace (and extremely difficult if you have my skin tone.) As far as the uniform goes, its just you have to live with the feeling of unpleasantness of using re-used stockings. I've had a Purser remark once, soon after the whole Eyjafjallajökull Volcano incident, that if we were delayed again for a week that rather than spend the allowance on clothes to just wear your knickers inside out. Yuk.

So one jetlagged morning I decided to emergency-fy my suitcase. A bit like Batman's utility belt, if you will. All you need is a roll of Duct Tape and your best collection of envelopes and travel sachets. They're kind of hard to come by in Dubai but have seen them in abundance in the US, Australia, UK, Singapore and even Bangkok, so its worth heading to your pharmacy and supermarket and seeing what is available there. I guess this method is also good if you're travelling for 2 weeks or more and suitcase space is rare.


(Sorry for the numbers being a little small)
1. Washing Powder Sachet. In this job you just never know when things are going to take a turn for the worst. You could have the aircraft go tech, the airport could be snowed in, you just never know. I haven't had to use these yet, thank goodness.
2. Nail Polish Remover wipes. Since we're required to wear nail polish, this works out so much better than carrying on board a bottle of remover. I've had countless cases of the bottle leaking and going everywhere, which not only stinks but causes every item in contact with it to have their labelling run, which then ends up on the suitcase itself and isn't nice to remove.
3. Medication. No vitamins here, just stuff like pain killers, hayfever meds, and most importantly Imodium, because I know that I'm really tempting fate with all the street food I consume on layovers.
4. Shampoo. I guess if you are staying in hotels quite regularly then this isn't needed, but housekeeping tend to be quite sparse on these products when it comes to crew rooms.
5. Hair net, clips, pins.
6. Mini First Aid Kit. Inside I have some disinfectant, band aids (very good quality, fabric ones like Hansaplast. Band Aids don't really do the job right, and the ones on board are flimsy at the best of times)
7. Stockings, both knee high and pantyhose, another must-have grooming item.
8. Photocopy of my Passport, just in case it gets stolen, I have something I can show the police and embassy/consulate.
9. Colgate Wisps. Whilst not as good as toothbrush as toothpaste, these do not need water, and are tiny, and will last me until I reach the aircraft again where there are real toothbrushes and toothpaste for me to sort myself out with.
10. Cleanser. Some people can get away with just using bar soap on their face. These people must not be using the insane amount of make up we Flight Attendants do. Quite often when I'm buying beauty products at a department store the sales assistant will try to ply these sample sachets onto me, most of which I don't really need or use, but here they definitely come in handy.
12. Spork - I've mentioned this before in my Formspring Q&A as the one thing I can't bear to not pack. I get them in camping stores and some design stores in Europe stock them. Some hotels refuse to bring cutlery to your room without ordering some room service, but I quite like getting my basics from the convenience store. Sometimes the timing of the wake up-pick up calls are such that you cannot order breakfast from the room service (most have a 6am start time), so picking up some yogurt and a muffin from the supermarket is your only bet. This spork is a fork, knife and spoon in one, and the serrated edge I've used quite well for cutting stuff like plastic and paper labels. Just make sure you rinse with soap before tossing it back into the suitcase.

Speaking of Duct Tape, this is great to pack if you're planning on doing a country-hopping kind of trip for 2 weeks or more. It's great for repairing torn backpacks, shoes, sorting out hems on clothes, removes lint and hair from clothes, and to tape hotel curtains together to block out the sun. I currently use it on my space bag, as there were massive tears and it wasn't keeping the air out and taking up more space than was designed.

The best advice I ever read was in a Travellers Tips book by Lonely Planet that someone gave to me as a going away gift before my move to the Sandpit. As to what the most essential item is that women should pack...

The Sarong. I've used it as a bag, a curtain and a sunshade. I've worn it as a skirt (long or short), a scarf, a shawl and I've swum in it. Sometimes it's a towel, sometimes it's a blanket. I could even tear it into strips and use it as a bandage if I ever needed to. This is the one thing I take wherever I'm going.

Do you have any emergency travel items? What would you include?

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Monday, April 04, 2011
Hey guys, after seeing a dear friend of mine open up a Formspring account with quite a bit of success, I thought I would do the same and up the interactivity here a tad. So if there's anything you wish to ask me, feel free to send me a question on my Formspring account and I'll do my best...

http://www.formspring.me/melissaecholima


It could be about the airline, the job, about Dubai, about Perth, about personal stuff, I really don't mind.

The only exception is that if there are questions that mention my employer specifically, I will change XXX airlines to "the airline" so I don't risk a violation of my contract. But I'm sure you've all worked out who it is by now anyway. I also cannot answer anything that may endanger security of my fellow crew, such as confirming which hotels we stay at, and what not.

If I get enough responses the questions and my responses may be featured in a future blog post... So get cracking!

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Wednesday, March 30, 2011
It is the bane of every flyer here on earth. The frequent flyer, the flight attendant, the pilot, the family on their bi-annual holiday – no one is immune from Jet lag. It can ruin your stay by chewing up many hours of sleep in daylight that should be spent working or sightseeing. It is such an issue in aviation that there are legalities that govern our rest to counteract it's effects.


Even though our rosters are anything but normal, I try to keep a normal routine here in Dubai. Wake up at 6-7am, bed by 9-10pm. Run in the morning, catch ups and blogging during the day, chillaxing at night. With the majority of trips I do, regardless of where they are and how long they are and whatever horrendous timezone they are, after 5 years of flying I have it pretty much sorted as to when to sleep so I'm not totally wrecked for the operating flights, and when I'm back in Dubai after such a trip it usually only costs me at the most 18 hrs to get back into the swing of things.

At the moment though I'm really struggling to get back into my preferred pattern. Up at midday. In bed by 4am. If I was a member of the numerous party crowd here in the airline, things would be perfect, but alas, I am a morning person through and through and this is not sitting with me very well.

I think the worst case I went through was when I did my first Nagoya layover. After arriving back in Dubai I was going to bed at 5pm and waking up at 2.30am. And Dubai being Dubai, nothing is open at 2.30am, except for the KFC on Sheikh Zayed Road. It was horrible, frustrating and it took me a good 2 weeks to finally adapt to a more human body clock. I think that when things get that bad there isn't a whole lot you can do, just let the body work itself out and try to avoid really harsh sunlight so it doesn't translate into headaches later on.I think every crew member has their own way to deal with jet lag. I guess my best advice would be to never change your watch to the local time, so you always know what time it is back in your home city, and behave accordingly. Some crew wear these dual-time watches, since most of the timings we use on board (to know when service begins, top of decent etc.) are all in Dubai time (GMT +4.00), unless you step foot into the flight deck, where everything is expressed in GMT+0.00, otherwise known as "Zulu time". I find dual-time watches very confusing, especially when you're on a multi sector trip such as BKK/SYD/CHC, so I'm not about to buy one any time soon.

Being a 'Thai Blond', it also took me a few years to work out that there is such a thing as GMT + 13.00. The conversations were hilarious for everyone else, especially the flight deck...
"How can Christchurch be +13.00? Wouldn't that make it GMT -1.00???"
"Well no..."
"If the world is divided into 24 time zones, and from GMT +/- 0.00 are either plus or minus GMT, then how can you have GMT +13.00???"
Oh goodness I confused myself and everyone else around me. I avoided doing the English PA into New Zealand. I am much wiser now I can assure you :-)

The general rule seems to be that for every time zone that you're out of whack, it's going to take one day to recover from. So if I fly from Dubai (GMT +4.00) to Perth (GMT +8.00) then it will take me 4 days to adjust to the new time zone. I know what happens in reality - my flight arrives into Perth at 1am - I get to my family home at 2.30 am. I don't get to sleep until 4am. I wake up at 11am and try to do stuff - then experience a crash at 6pm - where I tend to completely pass out on the couch with my brother watching TV loudly, then I have to be woken for dinner at 7pm. After which I cannot sleep again until 3am. This happens to me on every Perth leave I take, without fail. It really sucks, especially since there are many things I plan to do at home, like for example see the dentist, or visit uni/school friends, and I tend to be either groggy or cranky with both, which isn't me in the slightest.

In theory our rosters can be a lot more harsh on our bodies than people want to believe. If I do a 5 day trip in January, I could be in Auckland (daylight saving GMT +13.00) on the 3rd of January, Melbourne (daylight saving GMT +11.00) on the 4th, Dubai (GMT +4.00) on the 6th, have 2 legal days off then fly to London (GMT +/- 0.00) on the 9th of January. So within the space of 6 days I will have travelled 13 time zones, which is insane. The majority of passengers on our Kangaroo Routes do this trip in 24 hrs, which in itself is quite scary.
The worst case I heard was when a friend of my cousin Katherine wanted to travel from Los Angeles to Perth for a triathlon meet. She went direct from LA to Dubai, a 16 hr flight, then from Dubai to Perth, which is 10.5 hrs. I think the travel agent just wanted to screw with her, because it would have been better for her (and cheaper!) to have the stop over in Sydney, or Melbourne, then catch a domestic flight. It's just as well she was an athlete and not someone who was elderly or a prime target for developing Deep Vein Thrombosis. It's also on these crazy long trips that most people start to get sick, then instead of serving food and booze I'm administering Oxygen and cleaning up vomit. Fun times.

During our medical training we do get taught about sleep deprivation and how to best handle jet lag. They teach us about how a power nap of 45min-1.30hrs is best for the daytime. Try to sleep with light-blocking curtains and an eye mask. Drink plenty of water, and no caffiene.

But when you're online, in the hostie uniform, you're stuck in between a rock and a hard place. You cannot just nip off for a 45 minute power nap when customers *need* you to serve them. You can try to avoid caffiene, but when your wake up call is 9pm and your pick up is 11pm, departure is 2am, then yes, you are going to head straight for the nearest coffee machine. Even when you're on a long haul, and you're in the super comfy PJ's and have been assigned 4 hrs rest, drinking plenty of water before the rest will just lead to many toilet breaks during your rest, and after the bunk time is over you find that you haven't rested well at all. It's pretty frustrating.

So what solutions are out there?

Jet Lag Pills -
There's such a huge market for Jet Lag pills, I'm surprised we're not handed a packet in our welcome gift basket when we land into Dubai. I'm not really keen to try this after my Melatonin episode...

MelatoninMelatonin, which you can find all over Dubai in any vitamin and supplement shop, is supposed to help with sleep, but the only time I've taken this (On my leave mind you, I'm not about to risk taking a sleeping pill and completely miss my work pickup) I had some of the worst nightmares I've ever had in my life. I did a bit more research and read that if the bottle doesn't say 100% natural then these nightmares can happen, but the bottle said 100% natural, so after seeing that it promptly went into the bin.

Aromatherapy (Scented Sleep Spray/Roll On)These tend to be Chamomile and Lavender based. I find they don't really work for me. I do carry around with me on flights this Ginger Flight Therapy roll on stick from Aesop, since this is the one shop where they are guarenteed to sell me everything they promote. I save the roll on stick for the bunks on U.S. and Australian flights, and whilst it doesn't work it does smell nice. Much better than the stinky socks of the crew member in the bunk behind you.

Light box therapy
The only method that looks promising for combatting a muddled Circadian rhythm is Light therapy. Until I'm prepared to fork out USD $200.00 online for a box I don't even know will work then I guess sleeping in at home is the only method that will work for me.


The best thing I did when I first moved to Dubai was to buy the best sheets, duvet and pillows money could buy. It put a dent into my then-woeful salary, but it really makes a difference when you've just come from a Bombay turn at 2pm and all you want to do is fall flat on your duck down duvet wrapped in 1000 thread count sheets. If you're super tired it's almost like you are falling on clouds. Just remember to take the make up off first ;-)

Images from here, here, and here.

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Thursday, March 24, 2011
So when I received my March roster last month I saw something I have rarely seen since I became a First Class crew member - 4 consecutive days off. Not only were they 4 days off, they were both buffered by rest days, and the first thing I did was check Trip Advisor for cheap hotels to stay in - I just wanted to get out of Dubai and do something different. A place I had never been before, that I was certain my airline were not going to start flights to anytime soon. The destination was clear - Riga.

I fell in love with Baltic Europe back in 2002 after seeing footage from this documentary being filmed in Tallinn, Estonia. After spending half of my leave there in 2009 I knew that I couldn't give up this job and these benefits without seeing Latvia and Lithuania as well. Hotels in Lithuania were for some reason more expensive (probably some convention happening there) and the weather was colder, so that will have to wait until my next impulse ticket purchase.

Of course I travelled Standby, which for me is a horrible experience, and wish that I had the earning capacity to purchase the firm tickets instead. Business Standby was the best I could do with a month's notice, and the day of departure I checked the loads - they weren't looking good. I then decided to go to the official Lufthansa site and attempt to purchase full fare tickets - First and Business were blocked, but Economy tickets were still for sale - I still had a chance! After a good 2 hours of freaking out, and seeing the ground staff weigh hand luggage in addition to everyone’s checked luggage, I finally caved and volunteered to travel in Economy.

After being reassured that I was definitely reaching Riga, and after a very interesting conversation with the taxi driver, I arrived at my hotel. First time I booked myself a studio apartment, and I was very impressed... They had a dual stove top, which would have been really handy to boil up some Pelmeni for dinner, but they provided everything except some saucepans and fry pans. Nice. So when I got settled I decided to wander around the Old Town to familiarise myself.


House of Blackheads


Statue outside House of Blackheads


Riga Dome/City Hall


Museum of Occupations


Statue outside Museum of Occupations


St Peters Church


Riga Dom/Cathedral


Legend of Riga


Swedbank Building, location of the Skybar


Vansu Bridge

The next day I decided to take a free walking tour around Riga, which I really enjoyed as it was spent as little in the Old town as possible. You got to see a lot of the suburbs, the different districts and especially the gorgeous Art Nouveau the city is notorious for.


Engelis, my tour guide. Very cool, very funny guy.


Old Central Market. home to 5 of the world's 9 Zeppelin hangars Awesome Place.


Haul from the central market. Honey Roulade cake, Laima strawberry cream chocolates, wooden teaspoon, sheepskin foot inserts, sheep's wool foot inserts (the only things that would stop my toes getting frozen in my Wellies) and 4 slices of bread. I saw this and kept wondering why more bakeries don't sell in single portion slices, would stop all my lovely bread from going mouldy when I fly on trips and stop wastage.


Academy of Arts and Sciences


Night market. You can apparently go in here at 3am and buy a sack of potatoes and no one will ask questions.


Random wooden house. It had some significance, but I totally forgot what it was. I think it got burned down 2-3 times and re-built. Because Latvians, being Pagans, love to burn things down.


Wooden Church. Also was burnt down several times. Made of wood so that the Latvians could burn it down in the event of a Napoleonithic invasion so it wouldn’t be used as a fort.


A Snowman! We never get these back home, and definitely not in Dubai.


Holocaust Memorial


Freedom Monument

On my final day I wanted to backtrack a bit from Engelis’ tour and see some things in more depth, plus see what I thought was worth looking at that the tour didn’t cover and what had been recommended to be by others.


A nice use of mosaics


Pilsetas canal, near the Opera House, all iced up. The Daugava was pretty iced up as well, and you could see snow prints on the ice, but considering the temperature was hovering between 2-8 degrees in the middle of the day it looked a little risky to be walking on that ice.


Cool Street Sculptures


Small bridge over the Pilsetas canal. I found it quite cute that they were covered in all sorts of padlocks.


Opera House


Laima Clock. The meeting point for many a bus tour.


Nativity Russian Orthodox Cathedral


My attempt of a creative shot of the Freedom Monument.


Powder Tower

And for the food! Double Coffee goods –


Coffee. That’s strawberry on the bottom BTW. Very tasty, but if you need a caffeine hit this isn’t the place.


Potato cakes with Pork. If there was pork on the menu I’d eat it. I guess being a bit restricted with pork choice in Dubai has given me a craving for it over the past 4 days. The quality of it in Latvia is just amazing. The potato cakes were super-oily though, typical winter food.


Pelmeni XL. Ever since I started operating Moscow layovers I’ve been in love with Pelmeni. I made an attempt at making them a few months but failed spectacularly, particularly with the rolling of the dough, and getting it even (I’ve since discovered that they use a water glass to cut the circles, which is far too easy for a smart girl like me to think of!) and now I just buy them at Spunneys. I also bought 2 packets with me to take back to Dubai, but by the time I reached my apartment one packet had amalgamated into one big meat-dough mass and was totally unusable. The other survivied though, and I've since managed to cook it on board with the Double Beef Consomme and some sour cream from the soup garnish in First Class.

One place that doesn’t have a photo here that I have to write about is the Latgalite Flea Market, which is open every day until 3. It’s the Russian market, and notorious for having a lot of soviet-era nostalgia for sale. It’s also the known place in Riga for selling counterfeit items, (I guess the most notable I saw was an iPhone 3) so if I did take pictures I’d probably get beaten up. The items they have for sale is just unbelievable – Soviet medals, pins, paraphernalia from 1980 Moscow Olympics, Army outfits, including stripes and genuine hats, old passports, pre-WW2 documents, even gas masks! I think it would have to rank as the single most awesome shop I’ve ever been to in my life! But as it’s a flea market it was outdoors, and subject to the elements, so the ground is quite muddy, and I had on my trusty pink wellies on. The most random moment for me what when some very nice men were trying to flog me some gun parts in Russian for 5 Lats. I think if I went through with the purchase it would be a little difficult to explain to airport security what Soviet-made gun parts are doing in my luggage.


It’s not unknown to some of the most passionate readers of this here blog that I dabble in a bit of Lo-Fi photography once in a while, so whilst in this dingy-but-cool market you can understand my elation when I scored one of these...


A rusty Smena 8M. I checked all the functions and it still appears to be in working order, but I think I’ll take it with me to Houston with a soon-to-expire roll of film and just take some test shots. If it does work it’ll be the biggest score, because I paid all of 2 Lats for it, which is only $4.00 USD! On lomo.com they’re flogging these for £80 refurbished! If I get the film developed and it doesn’t work, or taping it up won’t stop the light leaks, then at least it’ll look cool on the shelf at home in Dubai. Visitors will start asking questions for sure!

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